Last Updated: June 3, 2026
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services. We are committed to protecting your privacy and handling your data responsibly.
We collect information that you provide directly to us when you:
This information may include:
We use the information we collect to:
We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure storage systems, access controls, and staff training on data protection.
We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Pet health records are maintained according to professional standards and regulatory requirements.
Under data protection laws, you have rights regarding your personal information, including:
Our website uses cookies and similar technologies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: [email protected]
Address: 47 Meadowbrook Lane, Bristol, BS8 2PQ, United Kingdom